Expenses without a department
F&B, housekeeping and maintenance invoices mixed in a single account. Without allocation by department, management can't tell which area is drifting.
Hotels
Cost control by department
F&B, housekeeping, front desk, maintenance: every expense in its place, every invoice up to date and full visibility for management.
In a hotel, margin is decided on many fronts at once: F&B costs, housekeeping and laundry purchases, maintenance that spirals and teams that don't talk between shifts. Hostelella gives management a single view — expenses by department, centralised invoices and the daily pulse of the business — without replacing the systems that already work.
Our operations team can support you where it hurts most: F&B purchasing and suppliers, cost control by department and team coordination. And the app, free today, does the silent work: every incoming invoice is photographed or uploaded as PDF, the AI extracts supplier, line items and VAT, and someone on your team confirms it. Nothing is recorded without sign-off.
We start with a free 45–60 minute assessment with management: we analyse costs by department, purchasing and processes, and you leave with a margin plan with concrete actions and dates.
Hotels
The fronts where a hotel loses money
Scattered invoices
Each department head receives their own; some reach administration late or never. Month-end close becomes an investigation.
Uncoordinated teams
Front desk, housekeeping and kitchen work different shifts and communicate on different channels. Incidents get lost in between.
What we do
How we solve it
Visibility for management, order for the departments.
Operations and costs, with method
We support management on purchasing, costs and processes, with targets per department and a monthly review. You keep the final say.
- F&B purchasing and suppliers
- Cost control by department
- Processes and cross-team coordination
- Monthly KPI review with management
Every invoice, one single flow
Each department uploads its invoices; the AI reads and classifies them; administration confirms. Management sees everything, up to date.
- Centralised invoices with OCR + AI
- Expenses allocated by department
- Internal chat and shifts per team
- Ella answers with the hotel's data
Results, not promises
100%
of invoices up to date and expenses by department visible to management.
The team knows what to do without me hovering.
— ManagementData from clients with the management service active for at least 4 months. Every business is different: your assessment will show what's possible in yours.
Frequently asked questions
Questions from management
Does it integrate with our PMS?
Hostelella doesn't replace your PMS and doesn't need it: it covers the operational layer (expenses, invoices, teams) the PMS doesn't solve. Sales can be recorded in aggregate to complete the daily picture.
How are expenses allocated by department?
Each invoice is assigned to its department on confirmation — the AI learns and proposes it automatically. Management sees the running total per area and its deviation, up to date.
Can several teams use the app with different permissions?
Yes. Everyone has their role: whoever uploads invoices doesn't see the same as administration or management. Access is per business and per role, with traceability.
What does the management service add if we already have department heads?
It doesn't replace them: it gives them method and data. We watch purchasing and costs across the board, detect deviations and bring concrete proposals to the management table every month.
Start today
Does management know where each department drifts?
Free 45–60 minute assessment with management, at the hotel or by video call. You keep the plan.
Reply within 24 working hours · No obligation