Hotel operations software that works alongside your PMS

Purchasing, invoices, inventory and shifts for F&B and every other team, with role-based access.

Hostelella is hotel operations software: it covers what the PMS doesn't. It brings together purchasing and supplier orders, invoices and delivery notes, inventory, shifts, clock-in and team chat for management, F&B and administration. It doesn't handle reservations or stays: it works alongside your PMS and keeps costs and daily work in order.

Each person accesses the app according to their role. On every plan, Ella reads documents, helps with rotas and answers with the information each role can see. What adds up is recorded; what doesn't, she asks whoever can resolve it.

Plans start at €9.99 + VAT per venue/month and the first trial activates Ella Pro for 7 days with no card. Ella Director provides optional professional support with a tailored scope.

Purchasing, invoices and teams: where a hotel loses money

F&B purchasing nobody tracks

Kitchen, bar and breakfast order from different suppliers and each keeps its own delivery notes. If nobody checks what arrived against what was ordered, shortages and price differences go unclaimed.

Scattered invoices

Each department head receives their own; some reach administration late or never. Month-end close becomes an investigation.

Uncoordinated teams

Front desk, housekeeping and kitchen work different shifts and communicate on different channels. Incidents get lost in between.

The app for hotel operations and a management service

Visibility for management, order for the departments.

The app · from €9.99 + VAT

Every invoice, one single flow

Each team uploads its invoices and delivery notes from a phone. Ella reads them: what adds up is recorded and what doesn't, she asks whoever can resolve it.

  • Automatic, centralised invoice reading
  • Expenses by month and by supplier
  • Internal chat, shifts and clock-in
  • Ella answers with the hotel's data
Management service

Operations and costs, with method

We support management on purchasing, costs and processes, with targets per department and a monthly review. You keep the final say.

  • F&B purchasing and suppliers
  • Cost control by department
  • Processes and cross-team coordination
  • Monthly KPI review with management

Frequently asked questions from hotel management

Does it integrate with our PMS?

There is no PMS integration, and none is needed: Hostelella covers the operations the PMS doesn't (purchasing, invoices, inventory and teams). Sales are recorded by uploading the day's till close or by hand.

Does it replace the POS in the hotel restaurant or bar?

No. Hostelella is neither a POS nor a PMS. Upload the day's till close and the sales go into that business's numbers.

Can I see expenses by department?

Today the app organises expenses by month and by supplier, not by department. Each business in your account — the hotel restaurant, for example — has its own numbers, paperwork and team. If you need department-level tracking, we define it in the scope of the Ella Director service.

Does it cover shifts and clock-in for F&B, housekeeping and front desk?

Yes. Build each week's rota, publish it, and everyone sees their shifts and clocks in from their phone or on a shared device. Team positions help you allocate shifts.

Can several teams use the app with different permissions?

Yes. Everyone has their role: whoever uploads invoices doesn't see the same as administration or management. Access is per business and per role, with traceability.

What does the management service add if we already have department heads?

It doesn't replace them: it gives them method and data. We watch purchasing and costs across the board, detect deviations and bring concrete proposals to the management table every month.

Bring order to your hotel operations

Create your account and try Ella Pro for 7 days, with no card. Then choose the plan that fits your operation.

No card · One trial sign-up per user and payer

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