Operations, with follow-up
We agree the service scope directly with the client and coordinate implementation.
- Purchasing, suppliers and cost control
- People, shifts and processes
- Agreed contact person and follow-up
Hostelella · For accounting firms
Your expertise.
More support.
Purchasing, cost and team support for your hospitality clients. Each partner in their own field.
When a client needs to change purchasing, shifts or processes, understanding the accounts is only the beginning. Ella Director works with the owner and team to put changes into practice.
Your firm keeps its client relationship and tax, accounting and payroll services. With the client, we agree the support and coordination needed, with on-site presence depending on scope, location and availability.
Working together, with clear responsibilities
The owner chooses what to delegate and authorises any information sharing.
Your expertise, your relationship
You retain your direct client agreement and existing tools.
- Tax, accounting and payroll validation
- Handling the client’s statutory obligations
- Agreed delivery dates, channel and format
The owner keeps the final say. Information is shared with their authorisation.
We can also introduce your firm to owners who need advice, where there is a fit and with their authorisation. Terms are agreed between the parties, with no committed volume.
Understand. Agree. Put into practice.
Understand the context
We review the situation, priorities and what already works.
Agree the scope
We define tasks, responsibilities, presence, follow-up and price.
Work with the team
We put changes into practice and review progress with you.
Illustrative example
Documents arrive late and mixed up.
We agree who collects invoices and delivery notes, when they are reviewed and how missing items are delivered. The app keeps each original alongside its data; the channel and format for the accounting firm are agreed separately.
An operational routine and a contact person. Accounting validation remains with the accounting firm.
People to lead. Technology to work.
Ella Director reviews, proposes and supports implementation. The app helps the team with documents, shifts, time clock records, purchasing and indicators based on recorded data. It works alongside your POS and accounting firm.
Clarity, before we start
Is Ella Director another app plan?
No. It is a professional service delivered by people, with its own scope and proposal. The app is included with Ella Director and can also be subscribed to separately.
Does Hostelella replace the accountant?
Accounting, payroll and tax and employment obligations remain with the accounting firm. Hostelella provides the operational support agreed with the client.
Does the app connect to my accounting software?
Working together does not imply automatic integration. The app keeps original invoices and delivery notes alongside their data, but accounting-ready invoice export is not yet available. The delivery channel and format are agreed separately. Time clock records can be exported as CSV.
Where do you work and how much does it cost?
We review projects throughout Spain. On-site presence depends on the project, location and availability. Scope, presence, follow-up and price are agreed before starting.
How do referrals work?
We can introduce an accounting firm to an owner, or Hostelella to a firm’s client, when there is a need and a fit, with the client’s authorisation. Terms are agreed between the parties, with no committed volume or implied commissions.
Let’s talk about working together
Tell us what your firm needs. We can start by reviewing a situation; please leave out client details in your first enquiry.
Scope, on-site presence and price agreed before starting.